Issues in the Workplace
Understanding and Respecting Differences
As the workforce changes and cultures merge, it becomes even more critical that individuals and work groups understand their similarities and differences. Learning to play off the strengths that these differences in backgrounds and cultures create can result in more effective teamwork and problem solving.
Sexual Harassment
Sexual harassment is an issue that organizations must address. The majority of complaints are related to the “hostile work environment” that can emerge if unchecked. Learn what sexual harassment really is and how to both avoid legal issues and maintain a productive, inclusive environment.
Hiring for Excellence
Increase your ability to hire the best-qualified people for your work area. Learn to develop results-based interviewing strategies.
Planning for Excellent Performance
Learn to apply principles of leadership and motivation. Practice developing performance and development goals that are quality and customer oriented.
Conducting Effective Performance Appraisals
Learn to develop effective written feedback that is focused on results. Practice techniques for handling the interaction with the employee; learn appraisal pitfalls to avoid.
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